IT Challenges in the MH and RV industry
As part of traditional MSP services we assist our MH and RV customers with implementing specific solutions to meet their industry requirements
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IT Challenges in the MH and RV industry
Munds Park RV Resor
May 2, 2024
by Wally Hass
A substantial part of our business is supporting the IT needs of clients with Manufactured Housing and RV Resort properties. Our clients have unique IT challenges and requirements compared to traditional residential or commercial properties and clients in other industries. Here are some of the typical IT problems and considerations specific to these markets:
Distributed Infrastructure
These companies typically have many property sites spread across a wide area, perhaps across many states. This can make it challenging to implement consistent standards across these geographically diverse areas and work with multiple internet service providers to ensure reliable and consistent internet service and network connectivity.
Outdoor Networking
Unlike traditional buildings, many of these properties require outdoor networking solutions to connect units or sites, particularly with RV resort properties. This includes weatherproof equipment, wireless access points, and trenching or aerial cabling for network infrastructure, which can be more expensive and complex to deploy and maintain.
Resident Turnover
Like any hospitality business, RV resorts often have a high turnover of temporary or short-stay residents, which can create challenges in managing guest Wi-Fi access, bandwidth consumption, and network security.
Cost Considerations
Many manufactured housing communities and RV resorts cater to budget-conscious residents or travelers, which can limit the resources available for IT infrastructure and support. Some properties have aging utility infrastructures that require a large portion of their capex budget for updating, thus limiting available resources for IT upgrades.
Legacy Systems
Older communities or resorts may have outdated or legacy systems that need to be integrated or upgraded to meet modern technology demands. Many communities have individual network setups, inconsistent equipment, or one-off solutions. Standardization and consistency across properties are challenging to achieve, especially on tight budgets.
Remote Management
With units and sites spread out, remote monitoring and management of IT systems becomes essential for efficient support and troubleshooting.
Utility Billing and Metering
These properties often need to manage utility billing and metering systems for individual units or sites, which may require integration with IT systems.
Community Amenities
Common amenities like clubhouses, pools, or recreational facilities may require additional IT infrastructure and services to support their operations and provide customers with access to the internet and Wi-Fi.
Mobile Connectivity
Residents and guests in these communities often rely heavily on mobile devices, which can place additional demands on wireless networks and cellular coverage.
Disaster Recovery
Due to their often remote locations and potential exposure to natural disasters, robust disaster recovery and business continuity planning are crucial for these properties.
Summary
Addressing these unique IT challenges requires specialized solutions tailored to the unique requirements of manufactured housing communities and RV resort properties, which can differ significantly from traditional residential or commercial environments. NTS recognizes the unique requirements our clients in the MH and RV industry sector have and has the IT solutions to enable our client’s businesses to thrive.
Implementing IT Services with NTS is easy.
NTS provides comprehensive IT services as part of our managed services. Our customers receive a proactive, effective solution through high-quality tools employed by a team of experts with a broad and deep skill set. We provide foundational systems support that significantly maximizes network performance and uptime while reducing the risk of cyberattacks and malicious actions, allowing our clients to focus on their operations and customers. Schedule a consultation with NTS today!
Testimonials
Whenever we need an AWS server spun up we simply pop NTS an email and they take care of it immediately, as well as manage it going forward. They’re very proactive in letting us know when more resources are needed and even when they are not, so we can downsize the instance and save money. They take care of the infrastructure so we can focus on our development efforts.
- Scott
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- Joy
NTS is really helpful. They took care of the problem promptly and with ease. But what really made the difference was the friendliness and courtesy in how they handled themselves and our staff. Really appreciated their help and caring!